Helpful Questions & Answers

Find answers to the most common questions in one place. We’ve kept it simple so you can get the information you need quickly.

Frequently Asked Questions

  • All
  • Apartment Features
  • Building Amenities
  • Costs & Payments
  • General Information
  • Lease Terms
  • Location & Neighborhood
  • Rental Process
  • Roommates & Occupancy

Apartment Features

Does your community offer furnished apartments?

Our apartment homes do not come furnished, but we can refer you to CORT for furniture rentals.

Is there in-unit laundry?

All apartment homes in the community include in-home laundry appliances. For more information regarding our apartment home features, please visit our Features & Amenities page, or contact the leasing office.

What appliances are included?

All apartment homes will include the following appliances: washer/dryer, stove/oven, microwave, fridge/freezer, dishwasher. For more information regarding what is included in each apartment home, check out our Features and Amenities page.

Is there air conditioning/heating?

Yes, each apartment comes equipped with AC/heat. If you have additional questions, please contact the leasing office.

Are there ceiling fans?

Yes, ceiling fans are included in select apartment homes, located in in all bedrooms. For information regarding apartment home features, please visit the Features & Amenities page.

Building Amenities

Is there parking available? Is it free or paid?

The parking options at our community include garage spaces parking is not required but is the only parking we offer, manage. All other parking is public street parking. We have covered parking for, month, partially covered for, month, and uncovered for, month. Ev spaces are rented at and month. Additional fees may apply. Please contact the leasing office for more information regarding our parking policy.

Is there a gym, pool, or common area?

Yes, our community offers a variety of amenities for residents to enjoy, including a swimming pool and fitness center, as well as shared community areas designed for relaxation, recreation, and socializing. Please contact the leasing office for more information about our community amenities.

Can I rent out amenity spaces for private events?

While our amenities are available to all residents, we do not have any areas which can be rented for private events.

Are pets allowed? If so, are there breed or size restrictions?

We are a pet-friendly community; breed restrictions and additional fees may apply. More information regarding the associated costs and breed restrictions, please review our pet policy, or contact the leasing office today.

Are there EV charging stations?

Unfortunately, at this time we do not offer EV Charging Stations as an amenity in our community.

Costs & Payments

What utility companies do you use?

The only utility that residents set up is electric through Evergy. Water and sewer are billed back through the community. Residents are responsible for setting up utilities with these companies prior to move-in.

What Cable/Internet Providers are available?

The following Cable/Internet providers are available at our community: We have Whitesky internet installed and ready for use at move in. For more information, please contact the leasing office.

When is rent due and how do I pay?

Rent is due on the 1st and is considered late on the 5th. You may pay your rent online by visiting our resident portal. If you have further questions, you may contact our leasing office team.

Do you give any discounts to local employers?  

Yes, we are proud to offer employer discounts. Please contact the leasing office for a full list of discounts and concessions offered for preferred employers.

General Information

Who manages this community?

This community is professionally managed by Willow Bridge Property Company, a full-service multifamily real estate management and development company. Founded in 1965 and ranked among the top property management companies in the United States, Willow Bridge focuses on creating places people want to call home through exceptional service, thoughtful operations, and a people-first approach.

Is there a resident referral program?

Friends make the best neighbors! Our community offers a $300 referral bonus for eligible resident referrals. See a team member for more details.

What is the smoking policy?

Our community and apartments are 100% smoke-free to promote a clean, healthy living environment.

Do you host resident events? If so, what types?

Yes, the community hosts resident events such as grab and go breakfasts, chiefs pizza and watch parties, pool party, Halloween party, holiday party, monthly pet of the month bark box, holiday themed bandanas at the pet wash, holiday door decorating contests, giveaways, and more.

Lease Terms

What is the length of the lease?

Available lease terms offered at this community are 3-13 months.

Are short-term leases available?

Yes. Available lease terms offered at this community include short-term options. Please contact the leasing office for specific lease term details.

What happens if I need to break the lease early?

Please contact the leasing office to discuss early lease termination.

Is renter's insurance required?

Yes, renter’s insurance is required. For details, please contact our leasing office.

How much notice is needed before moving out?

The only utility that residents set up is electric through Evergy. Water and sewer are billed back through the community. Residents are responsible for setting up utilities with these companies prior to move-in.

Location & Neighborhood

Are there grocery stores, restaurants, or schools nearby?

Yes, the community is located in Kansas City, Missouri near shopping, restaurants, and entertainment in the surrounding area. Please contact the leasing office for more information about nearby shopping, dining, and local services.

Rental Process

How do I apply for an apartment?

You may apply online by visiting https://www.theoxbowkc.com. Please contact the leasing office for additional questions.

Roommates & Occupancy

What is the roommate policy?

All individuals 18 years of age or older are required to complete an application, receive approval, and be listed on the lease. Additional information regarding leasing an apartment with roommates is available within our leasing portal. For further details, please contact our leasing office team members.

Is there a maximum number of occupants?

The maximum number of occupants per apartment is a maximum of two persons per bedroom, plus one child under the age of two, is allowed to occupy an apartment. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.

Can guests stay over, and for how long?

Our guest policy is up to 2 guests per home. For restrictions on guests, please consult your lease agreement or speak with our leasing office team members.

Is there guest parking available?

Guest parking is available at the community. Guests may park in designated guest parking areas; additional requirements, time limits, or restrictions may apply depending on community guidelines. Contact the leasing office to find more information about our guest parking policy.